Dear valued customer,
SONKO deeply respects customer privacy. The collection, processing, and use of customer data strictly adhere to the "Personal Data Protection Act" and relevant regulations of the government of the Republic of China. Please refer to the privacy policy below to understand our specific measures.
I. Legal Basis for the Collection, Processing, and Use of Customer Data
The customer personal data we possess is provided by members or consuming customers who register on sales platforms operated by SONKO (including the brand's official website https://sonko.life)
and its corresponding applications; or it is legally transferred by participating partners (e.g., co-branded event brands, channel platforms, etc.) during legally organized marketing or cross-industry collaboration activities, in accordance with their personal data processing policies.
II. Types of Customer Data Collected
To enable us to smoothly carry out relevant operations based on the services provided by SONKO's various platform channels, please assist us by providing the necessary information. If the information is not provided on time, or if the provided information is incorrect, it may affect the service process and quality. We ask for your understanding and cooperation.
(1) For members or customers of SONKO's various channels, we will ask you to provide basic information: including your name, gender, national ID number, date of birth, contact phone number, contact address, height, weight, email address, and other information you voluntarily provide.
(2) When you specify a product delivery service, we will ask you to provide delivery information: including the recipient's name, contact phone number, contact address, and other necessary delivery contact information.
(3) When you make an actual purchase, we will retain your account information. However, if you choose to use Apple Pay, Google Pay, or other third-party payment methods embedded in the application, relevant information will be protected and managed according to the privacy terms of that third-party service provider.
(4) To provide services such as market analysis, prize draws, and member and customer rights notifications, we will ask you to provide other necessary information for operational purposes.
In accordance with the "Specific Purposes and Categories of Personal Data" issued by the Ministry of Justice, the types of your personal data collected, processed, used, and retained by our company are listed as follows:
C○○1 Identifiers of individuals. (e.g., name, title, address, work address, previous address, home phone number, mobile phone, account registered on online platforms, correspondence and household registration addresses, email address, and any other data that can identify the data subject.)
C○○2 Identifiers of financial matters. (e.g., bank account number and name, credit or debit card number, insurance policy number, other personal numbers or accounts.)
C○○3 Identifiers in government data. (e.g., national ID number, passport number.)
C○11 Personal description. (e.g., age, gender, date of birth, place of birth, nationality, voice.)
C○31 Residence and facilities. (e.g., residential address)
C○36 Lifestyle. (e.g., types of consumer goods used and details of services, personal or family consumption patterns.)
C○38 Occupation. (e.g., school principal, public representative, or various other occupations.)
C○93 Financial transactions. (e.g., amounts received/paid, credit limit, guarantor, payment method, transaction records, deposit or other collateral.)
C102 Agreement or contract. (e.g., concerning transactions, business, legal or other contracts, agency.)
C132 Uncategorized data. (e.g., unclassifiable letters, files, reports, or emails.)
III. Purposes of Customer Data Collection
We will only use your personal data for necessary operations when providing product sales, financial transaction authorization, logistics delivery, advertising and marketing, market analysis, prize draws, member rights notifications, or other services incidental to the above and any related services that may arise from the SONKO platform in the future:
(1) Logistics Delivery: When providing customers with product sales, logistics delivery, and other order fulfillment services, we will provide delivery information to cooperative manufacturers and logistics providers.
(2) Financial Transaction Authorization: Your basic information, account information, and other necessary data will be provided to financial institutions during the financial transaction process (including credit card authorization and verification) to complete financial transactions and related business.
(3) Advertising and Marketing: To provide you with more quality products, event information, personalized experiences, and marketing services.
(4) Market Analysis: Based on the advertising content you browse, purchase records, and provided information, our company will conduct market analysis, including through the use of cookies or similar technologies by third parties, to develop and provide better customer services in the future.
※ A cookie is a technology used by website servers to communicate with user browsers, and it may store certain information on the user's computer. Users can disable or restrict this function through browser settings.
(5) Other Incidental Business Matters: Based on the aforementioned service purposes, prize draw activities, member-related rights notifications, and with your consent when using other SONKO platform services, relevant utilization will be carried out within the necessary scope.
・In accordance with the "Specific Purposes and Categories of Personal Data" issued by the Ministry of Justice, the specific purposes for which our company collects, processes, uses, and retains your personal data are listed as follows:
040 Marketing
063 Collection, processing, and use of personal data by non-governmental agencies in accordance with legal obligations
067 Credit card, cash card, debit card or electronic stored value card business
069 Contracts, quasi-contracts, or other legal relationship matters
090 Consumer and customer management and services
091 Consumer protection
098 Business and technical information
107 Procurement and supply management
111 Ticket business
118 Intellectual property, disc management, and other related administration
125 Broadcasting administration and management
127 Fundraising (including charitable fundraising)
129 Accounting and related services
132 Operating broadcasting business
136 Information (communication) and database management
148 Online shopping and other e-commerce services
152 Advertising or commercial behavior management
157 Investigation, statistics, and research analysis
181 Other business operations consistent with the registered business items or organizational charter
IV. Period and Region of Customer Data Use
Except for the following circumstances, we will only use customer data for necessary operations within the scope of your authorization, during your membership period and within the reach of the services, in accordance with the aforementioned service purposes.
1. Explicitly stipulated by law.
2. Necessary for promoting public interest.
3. To avert danger to the life, body, freedom, or property of the data subject.
4. To prevent significant harm to the rights and interests of others.
5. With the consent of the data subject.
6. Beneficial to the rights and interests of the data subject.
V. Recipients and Methods of Customer Data Disclosure
(1) We will only use or disclose customer personal data within our company and to third parties commissioned by us to handle business-related matters (e.g., financial institutions, cooperative partners, logistics providers, etc.), as necessary for operations within the scope of the aforementioned service purposes. Unless otherwise stipulated by law or with your separate consent, we will not disclose your personal data to third parties other than those mentioned above.
(2) In situations where we provide data to other third parties, in addition to obtaining the customer's consent, the following circumstances may apply:
1. Necessary for operations within the scope of the specific purposes mentioned above.
2. Use for purposes other than the specific purposes in accordance with the proviso of Article 20 of the Personal Data Protection Act.
3. Based on legal provisions or requests from judicial authorities and other authorized agencies based on legal procedures.
4. In emergency situations, to protect the legitimate rights and interests of other members or third parties.
5. To maintain the normal operation of the member service system.
6. Necessary financial/logistics information generated when members purchase, redeem gifts, participate in prize draws, etc., through this service.
VI. Customer Data Storage Period and Security
(1) Regarding the personal data you provide, our company will continue to store it for the duration of the period for which we provide you with various services.
(2) Regarding the personal data you provide, we will establish strict regulations for information systems and company operating rules. Everyone must process and use necessary data only under our clearly defined authorization regulations. Our protection measures for data security equipment are as follows:
Our web pages use the best technology to ensure the security of your personal data. Currently, data transmission encryption is carried out using the Secure Sockets Layer (SSL) mechanism (128-bit), and firewalls are installed to prevent illegal intrusion and prevent your personal data from being illegally accessed.
In addition, to provide services that are more suitable for your needs, we will receive and record your browser's server values, including IP Address and Cookies, for use when providing product updates and optimizing online services.
VII. Exercise of Customer Data Rights
According to Article 3 of the Personal Data Protection Act, unless otherwise restricted by law, you have the right to inquire or request access, request a copy, request supplementation or correction, request to stop collection, processing or use, and request deletion of the personal data you provide.
If you wish to exercise the above rights or have other inquiries, you can contact online customer service on the SONKO official website, and we will provide assistance and answer your questions as soon as possible.
VIII. Impact of Data Accuracy on Rights and Interests
Please be reminded that if a customer fails to provide the required personal data, they may not be able to become our member or enjoy corresponding member benefits or the latest information; if the data provided by the customer is incorrect, it will not be protected by this statement.
IX. About this Privacy Statement
We may amend this statement at any time in response to changes in social environment, legal regulations, and technological advancements, and will notify customers of the amendments via email, online announcement, or other appropriate means. When you use or continue to use any service provided by the SONKO website platform, it means that you have read, understood, and agreed to accept all contents of these terms of service and subsequent modifications and changes.
Electronic Invoice Personal Data Protection Notification Clause
When customers make purchases on the SONKO official website platform, our company will issue electronic invoices in accordance with the law, and customers are asked to acknowledge the following statement:
I. Subject of personal data collection: Guangsu Rocket Co., Ltd.
II. Approved electronic invoice serial number and date:
Our company has been approved to use electronic invoices starting from August 9, 2023.
Approval document number:
III. Purposes of our company's personal data collection:
063 Collection, processing, and use of personal data by non-governmental agencies in accordance with legal obligations
069 Contracts, quasi-contracts, or other legal relationship matters
090 Consumer and customer management and services
095 Tax administration, investigation, statistics, and research analysis
136 Information (communication) and database management
148 Internet and other e-commerce services
179 Other financial services and cooperation with the Ministry of Finance's electronic invoice integration service
IV. Categories of personal data: Name, email address, contact address, electronic invoice number, consumption time, consumption details, store location, and other invoice data.
V. Period and region of personal data use: Within the operating region of our company and within the statutory retention period for accounting vouchers.
VI. Recipients and methods of personal data use:
Our company will upload electronic invoice related data to the Ministry of Finance's Electronic Invoice Integration Service Platform (http://www.einvoice.nat.gov.tw/) for the specific purpose of cooperating with the Ministry of Finance's electronic invoice integration service. This data will be processed and used for the purposes of "095 Tax Administration," "157 Investigation, Statistics, and Research Analysis," "136 Information (Communication) and Database Management," "148 Online Shopping and Other E-commerce Services," "179 Other Financial Services," and providing value-added electronic invoice services.
VII. Electronic invoice related information:
Members who wish to inquire, donate, claim prizes, or obtain other electronic invoice related information can contact "Online Customer Service" on our company's official website: https://sonko.life or inquire on the Integration Service Platform.
VIII. Impact on rights if the data subject freely chooses not to provide data: If there are any inaccuracies or omissions in the member's data, it may affect service provision or product delivery. Members can stop requesting electronic invoices via carrier at any time and request paper electronic invoices instead. Discontinuing this service will not affect the user's existing rights. In case of loss or damage, please contact our company's service window for assistance.
